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Unpaid Invoices Should Always Be Addressed

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Providing services and generating invoices is rarely a problem for most businesses. The problem is instead that it is not always as easy to get the customer to pay. When customers fail to pay, your business's cash flow suffers, so it is important to get every invoice paid as quickly as possible.

A Payment Is the End Game

When it comes to an unpaid invoice, it is important to remember that making contact is not the end game. Obtaining payment from the client is the goal you should keep your eye on. For this reason, if you made contact with the customer on Monday and they promised to pay, but it is now Friday and you still have not received confirmation of the payment, it is okay to reach back out to the customer. 

Talking to a customer and letting them know their invoice is outstanding is not enough, you want to follow through until payment is made. 

Get Ahead of the Due Date

Try to stay ahead of unpaid invoices by contacting your customers before the bill is due. There are a couple of ways to perform this step. If you prefer a more subtle approach, you can contact the customer to inquire about their satisfaction with your services and drop a quick reminder that their bill will be due soon. 

You can also take a more direct approach and let the customer know that you are contacting them to provide a helpful reminder that their bill will be due soon. Whatever approach you decide is best for your company, try to make contact with the client several days, if not weeks, before the bill needs to be paid. 

Collection Assistance

If your company sends out a large number of invoices each month, managing your collection invoices can be a lot. However, the greater the volume of unpaid invoices, the greater the risk for your company and the more impact they have on the company's financial health. Working with an accounting service provider can help. 

Accounting professionals can manage your invoices and ensure you are always aware of which invoices need to be paid, and when. Some agencies will even handle all your collection activities for you so that you do not have to worry about it all. No matter the arrangement, this partnership can help you work to get any unpaid invoices paid faster.

Make sure you are collecting on all your invoices. Do not hesitate to allow an accounting services provider to help you with this process. For more information, reach out to a business accounting service today.


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